ASKNow is a digital solution from ASK Chemicals that offers customers on-demand accessibility to technical service representatives from around the globe. 

With ASKNow - virtual field services - experts can quickly and easily recommend solutions through the use of live annotation, alongside several other value added features. Natural Language Processing (NLP), for example, allows real-time captioning in 29 different languages bridging regional expertise for the first time.  A truly cloud-based solution, virtual service requests and the underlying data are captured for later reference.

Your Benefits: 

  • Low-bandwidth video/audio options for remote site locations
  • Quick and easy annotation (pictures/videos)
  • Ability to record video and connect to 3rd party live-streaming headsets
  • Cloud-based collaboration of annotated files for seamless transfer of information
  • Flexible licensing to even allow customers-of-customers access

 

Download our flyer now

Download ASKNow today and gain access to global technical experts on-demand