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ASKNow is a digital solution from ASK Chemicals that offers customers on-demand accessibility to technical service representatives from around the globe.
With ASKNow - virtual field services - experts can quickly and easily recommend solutions through the use of live annotation, alongside several other value added features. Natural Language Processing (NLP), for example, allows real-time captioning in 29 different languages bridging regional expertise for the first time. A truly cloud-based solution, virtual service requests and the underlying data are captured for later reference.